Please measure the area and the height inside your grill before ordering, as follows:

Area:  The FlavrQ Grid will fit a gas grill with a minimum inside measurement of 14 ½” in the direction parallel to the radiant bars/heating elements (typically front to back), and an inside measurement of at least 12” perpendicular to the radiant bars/heating elements (typically side to side). Larger grills may accommodate multiple FlavrQ Grids — please measure carefully before ordering.

Height: Measure the distance from the top of the radiant bar/heating element covers to the bottom of the cooking grate. The FlavrQ System should work if this distance is 1 1/4” to from 6”. When installed, the top of your cooking grate should be at least 1 ½” above the top of the FlavrQ Grid. 

Important: Never use the FlavrQ Grilling System without the protective radiant bar/heating element covers (triangular or flat) that came as original equipment with your gas grill in place. 

The FlavrQ Charcoal Chips™ is designed to be dropped through the spaces in your grill’s grate, so no lifting or removing of your grill’s grates is necessary to refuel. We’ve made sure that our gas grill accessories are easy and convenient to use.

Portion control! Use only what you need. Spread the amount of Charcoal Chips™ necessary to apply heat to the area where your food will sit. Try to match the shape of the spread to the portion of your food. Increasing the depth adds more heat, but also uses more chips. 

Experiment with amounts to find the balance that works for you in your grill. A depth of ½”-¾” tends to produce the best results in most grills.

Our Charcoal Chips™ was crafted to redefine efficiency among gas grill accessories. Just one pound of our patented Charcoal Chips™ grill flavorizer is equal to approximately four pounds of charcoal briquettes. FlavrQ Charcoal Chips™ uses roughly 75% less fuel and reduces charcoal storage space by 80%.

As soon as the outside edges of the chips start glowing, you can start cooking. Our Charcoal Chips™ doesn’t require you to wait for gray ash as you would for charcoal briquettes because our 100% natural charcoal has no chemicals to burn off.

You can use your gas grill as you would normally while still leaving the FlavrQ Grid in place. It will serve as a radiant transfer for more uniform grilling. However, you must never use the FlavrQ Grid with charcoal, wood pellets, wood chips, or any other non-FlavrQ product, as they could damage the FlavrQ Grid and void your warranty.

Maintaining our gas grill accessories is a breeze. Because the Charcoal Chips™ reduces residual ash by 90% compared to charcoal, cleaning your FlavrQ Grid should be a very rare occasion. To prevent fires and burns, don’t remove residual ash on the same day you grilled.

To reduce the chance of sparking when ignited, keep the Charcoal Chips™ grill flavorizer stored in a very dry location away from humidity and moisture.

No, FlavrQ products are only designed for gas grills. Using them with an electric grill is a fire hazard.

We stand behind the quality of our gas grill accessories. The FlavrQ Grid is made from stainless steel and comes with a 6-month limited warranty.

Yes, we proudly use sustainable, rainforest-friendly, FSC-certified wood with significantly less impact on air quality than ordinary lump charcoal or briquettes. Our Charcoal Chips™ grill flavorizer contains no chemicals or pesticides.