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6 Month Limited
Warranty
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6-Month Limited Warranty
This Limited Warranty applies only to the FlavrQ Grid. If not satisfied, please contact us.
For a period of 6 months from the date of purchase, FlavrQ warranties the FlavrQ Grid to be free of defects in workmanship and materials, provided reasonable adherence to required installation and use directions are followed. This warranty is void if the FlavrQ Grid is used with any chunk, lump or briquette charcoal or any wood or charcoal product(s) other than FlavrQ Charcoal Chips™.
Minor warping or torquing of the FlavrQ Grid, which does not interfere with its function, is considered normal and will not be considered a flaw in workmanship or material. However, should the FlavrQ Grid warp, torque or burn through in a manner that interferes with the reasonable use of the FlavrQ Grid, FlavrQ will, at its own choice, either replace the unit or credit the user on a 6-month pro-rata basis.
If the FlavrQ Grid ceases to function as advertised, contact us.
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FAQs
Do I need to move my grill’s grate to use FlavrQ Charcoal Chips™?
How much Charcoal Chips™ should I use?
Should I spread the Charcoal Chips™ over the whole FlavrQ Grid?
When should I add Charcoal Chips™?
How do I know when it’s time to start grilling my food?
What heat level should I use when grilling with Charcoal Chips™?
How do I refuel while grilling?
What if some of the chips don’t fall through the grate?
Can I still use my grill without Charcoal Chips™?
Can I use traditional charcoal briquettes with the FlavrQ Grilling System?
Can I designate different heat zones on my grill with Charcoal Chips™?
Do I need to clean out my grill after using Charcoal Chips™?
How should I store Charcoal Chips™?
Can I use Charcoal Chips™ with an electric grill?
Can I use Charcoal Chips™ with wood pellets or wood chips?
How much Charcoal Chips™ is included with the FlavrQ Starter Kit?