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6 Month Limited
Warranty
6-Month Limited Warranty
This Limited Warranty applies only to the FlavrQ Grid. If not satisfied, please contact us.
For a period of 6 months from the date of purchase, FlavrQ warranties the FlavrQ Grid to be free of defects in workmanship and materials, provided reasonable adherence to required installation and use directions are followed. This warranty is void if the FlavrQ Grid is used with any chunk, lump or briquette charcoal or any wood or charcoal product(s) other than FlavrQ ChipCharwood.
Minor warping or torquing of the FlavrQ Grid, which does not interfere with its function, is considered normal and will not be considered a flaw in workmanship or material. However, should the FlavrQ Grid warp, torque or burn through in a manner that interferes with the reasonable use of the FlavrQ Grid, FlavrQ will, at its own choice, either replace the unit or credit the user on a 6-month pro-rata basis.
If the FlavrQ Grid ceases to function as advertised, contact us.
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FAQs
Do I need to move my grill’s grate to use FlavrQ ChipCharwood®?
How much ChipCharwood® should I use?
Should I spread the ChipCharwood® over the whole FlavrQ Grid?
When should I add ChipCharwood®?
How do I know when it’s time to start grilling my food?
What heat level should I use when grilling with ChipCharwood®?
How do I refuel while grilling?
What if some of the chips don’t fall through the grate?
Can I still use my grill without ChipCharwood®?
Can I use traditional charcoal briquettes with the FlavrQ Grilling System?
Can I designate different heat zones on my grill with ChipCharwood®?
Do I need to clean out my grill after using ChipCharwood®?
How should I store ChipCharwood®?
Can I use ChipCharwood® with an electric grill?
Can I use ChipCharwood® with wood pellets or wood chips?
How much ChipCharwood® is included with the FlavrQ Starter Kit?